Contact

How to reach us about services, membership and billing, corrections, copyright and personal data requests.

Review before publishing. This page is a generic text: adapt it to your site, fill in the parts in [brackets], then delete this box. Where legal obligations are involved, have it reviewed by a lawyer if needed.

We welcome your message. To get a faster reply, choose the route below that fits and state the subject in your email.

General questions

Email: [email]. We usually reply within [5 working days].

Joining and activation

For restaurants and suppliers applying for membership or asking how to connect: tell us the name and location of the restaurant or company and the service you want to use. Steps are in Getting started.

Membership and billing

For levels, renewal, invoices and refunds, see the membership plans and the membership agreement. Email: [email].

Errors and corrections

To point out an error in an article, a dataset or a tool, give the page URL, the paragraph and your grounds.

For permission to reuse or a notice of infringement, provide what the copyright page asks for.

Personal data requests

To access, export, correct or delete your personal data, see the privacy policy.

Accessibility feedback

If you meet a barrier or need another format, see the accessibility statement.

Postal address

[Operator name]
[Address]
[Postcode, country]

Please do not send passwords, ID numbers or other sensitive information by email.

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